Yes – Click & Collect is free for all orders.

Your order will be made available for collection within 3 business hours. You will receive an email confirmation when your order is ready for collection. Please note: If your order is placed after 3pm, your Click & Collect will be available for collection the following day. Please proceed to the front counter at 714 Kingsford Smit Drive, Hamilton to collect your order.

When collecting your order you must present a copy of the order confirmation and suitable photo identification, such as a passport or driving licence.

Yes, during checkout you will be asked to nominate the person collecting your order. You can collect your order yourself or nominate someone else to collect it on your behalf.

The person collecting your order will need to present a copy of the order confirmation as proof of purchase and present valid photo identification such as a passport or driving licence.

Your order will be available for collection from your chosen store for 14 days. After this time, we will cancel the order and refund back to the original payment method. Please allow up to two weeks for refunds to show in your account. Our customer service team will confirm when a refund has been processed.

Click & Collect is available from our NEW showroom and distribution centre located at 714 Kingsford Smith Drive Hamilton . Come to the front counter and one of our friendly staff will attend to your order. Click and click collection hours are from 9am – 5pm Monday to Friday. Please check our website for availability of individual items. If you order is placed after 3pm your order will be available the following day. 

Times may vary for large Commercial Equipment. Please contact our staff for more details 1300 721 694.

If you have chosen an item that says ‘Dispatched from supplier’, our customer service team will contact you with the approximate ETA of your items.

One of our staff can help you load the Click & Collect items to your car. Please bring the correct transportation to collect your goods. For larger items such as benchtop equipment, please speak to our team about dimensions and carton size.