Warranty
Having trouble with your product?
Most product faults can be sorted quickly, and warranty is usually claimed through the supplier or brand rather than through us. Here is the order to work through.
- Start with the product page and any manuals available for your equipment.
- Our customer service team is here to help on 1300 721 694. Our FAQs page also covers product-specific troubleshooting.
- Still stuck? Use the contact form below and we'll send you the relevant product documents or articles.
- If your equipment is under warranty and has stopped working, contact the supplier for your brand first. They handle the claim.
- Give the supplier as much detail as you can, including photos or video of the fault.
- If it cannot be repaired, our spare parts team can help you find a replacement part or replacement equipment, assessed case by case.
Supplier service contacts
Warranty is claimed through the brand. Find your supplier below and contact them first.
Contact us for more information